DELIVERY & SHIPPING COSTS
Shipping and taking back your shipping packaging
Delivery is made by sending the goods to the shipping address specified electronically by the customer. Information about the delivery period is non-binding, unless the delivery date has been promised with the exception of the delivery date.
Shipments are usually delivered 1-3 days after receipt of payment with DHL with order tracking option and delivery with signature free of charge within Germany. If you prefer to receive a DHL Express shipment, there are additional costs. Please contact us before choosing this delivery method. We'll send you an order tracking link regardless of which delivery method you choose.
The shipping costs depend on the country of delivery.
Germany (DHL)
Delivery time: regular 1 to 3 working days
Free shipping: 0.00 euros
Minimum order: 50.00 euros
Germany (DHL Express)
Delivery time: normally 1 working day
Delivery costs: 14.90 euros
Door-to-door shipment tracking
International Europe I (DHL Express)
Belgium, Denmark, France, Luxembourg, Netherlands, Austria
Delivery time: regular 1 to 3 working days
Free shipping: 0.00 euros
Minimum order: 250.00 euros
Door-to-door shipment tracking
International Europe II (DHL Express)
Bulgaria, Estonia, Finland, Great Britain and Northern Ireland, Ireland, Italy, Croatia, Latvia, Lithuania, Poland, Portugal, Romania, Sweden, Slovakia, Slovenia, Spain, Czech Republic, Hungary, Vatican City, Cyprus (South)
Delivery time: regular 1 to 3 working days
Free shipping: 0.00 euros
Minimum order 250.00 euros
Door-to-door shipment tracking
International (DHL Express)
USA, Greece, Malta
Delivery time: regular 1 to 3 working days
Free shipping: 0.00 euros
Minimum order 250.00 euros
Door-to-door shipment tracking
International (Deutsche Post)
Switzerland
Delivery time: regular 7 to 12 working days
Free shipping: minimum order EUR 250.00
Voucher by mail (Deutsche Post)
Applies to all countries
Delivery time: Germany normally 1 to 2 working days, International 3 to 12 working days
Free shipping: 0.00 euros
Minimum order 50.00 euros, international from 250.00 euros
No tracking
European sales tax is not charged for orders that are shipped to countries outside the EU. However, we would like to point out that these orders may be subject to the respective country-specific taxes and customs duties. All additional costs for customs clearance as well as other customs and import fees are to be borne by the recipient.
DELIVERY TIME
We strive to process and ship your order as quickly as possible.
Unless otherwise stated, the goods will be dispatched within 2 working days after receipt of payment.
If the ordered goods are not available from stock or if we need longer to process individual products, you will receive a note on the delivery time when viewing the product on our website.
GOODS DELIVERY
The goods are handed over by dispatch. A pickup is not possible.